Austral Tools Support
Austral Tools Mission is to provide good old fashioned Quality, Reliability and Service. No Buts!!
Quality you can feel at a price you can Afford
Some of our products are made locally at competitive prices however some we must import. We have been working tirelessly with offshore suppliers for almost 9 months to arrive at purchasing agreements which include the level of batch control and Quality assurance testing we require to satisfy these aims. Its been a slow and often frustrating task but we are achieving our aims which allow us to provide our customers with truly reliable products, supplied from local stocks and fully backed by ourselves.
It may come as a surprise to many online vendors that Australian law requires that all Australian companies themselves guarantee all products they sell, no matter where they originate, are fit for service.
You can rest assured that Austral Tools wont blame others if a product goes pear shaped – We will fix it!!
We really do want our customers to get the product and service they deserve and expect. If you have any problem with this web site or our service – Please email us direct or via the Contact page and we will do our best to help.